Refund and Return Policy
At PHF, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your home textiles, including blankets, duvet covers, bedding sets, or pillowcases, we offer a straightforward return and refund policy.
Return Policy
We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Please note that customized or final sale items are non-returnable.
Refund Process
Once we receive your returned items, we will inspect them to ensure they meet the return conditions. If everything is in order, we will issue a refund to your original payment method. Please allow 5-7 business days for processing. Shipping fees are non-refundable.
How to Initiate a Return
To initiate a return, contact our customer support team at [insert contact details] with your order number and reason for the return. We will provide instructions for returning your items.
Exchanges
If you’d like to exchange an item for a different size or color, please contact our customer service team. We’ll assist you in processing your exchange as quickly as possible.
PHF is committed to ensuring a hassle-free shopping experience and high-quality products. If you have any questions about our refund and return policy, feel free to reach out to us.